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Any order placed before 13:00 will be dispatched for shipping on the same day. Delivery typically takes one or two days after dispatch. If the location of delivery is insular or
Credit card and Paypal are accepted for payment.
An instruction for size measurement is available at the bottom of detail pages of every OSIS product, Double check the size measurements before purchase.
All OSIS products have one year warranty, meaning you can request for an exchange or repair services during the first year of use if any malfunction or defects are discovered with no relation to faulty use of customers. Returns are only accepted when malfunction or defects are reported. For more details, please inquire to our customer center.
You can try out OSIS products at our offline stores. Find the nearest OSIS store by calling our customer center.